FIIDO D11 Folding Electric Bike

30-Day Return and Refund Guarantee

 

Time Frame: Our commitment to satisfaction extends up to 30 days from the date of your purchase. Please note that after 30 days, we are unable to offer refunds or exchanges.

 

Condition for Return: To qualify for a return, items must be unused and in the same condition as received, including original packaging.

 

Non-Returnable Items:

• Helmets
• Clothing

 

Proof of Purchase: A receipt or proof of purchase is required to complete your return.

 

Manufacturer Returns: Please avoid sending items directly back to the manufacturer.

 

Refunds and Exchanges

 

Refund Process:

• Upon receiving and inspecting your return, we’ll inform you about the status of your refund.
• Approved refunds will be credited to your original payment method within a specified period.

 

Issues with Refunds:

• Haven't received your refund? First, check your bank account again.
• Contact your credit card company; it might take time for your refund to be officially posted.
• Check with your bank for processing times.
• If the refund is still missing, please reach out to us at info@esebike.co.uk.

 

Sale Items: Please note that only regular-priced items are eligible for refunds. Sale items cannot be refunded.

 

Exchanges: We replace items if they are defective or damaged. For exchanges, email us at info@esebike.co.uk and send your item to: Arch 284 Belinda Road, SW9 7DT.

 

Gifts and Shipping Returns

 

Gift Returns:

• If the item was a gift shipped directly to you, you’ll receive a gift credit equal to the return’s value. A gift certificate will be mailed after we receive the returned item.
• If the item wasn’t marked as a gift, or the gift giver had the order shipped to themselves, the refund will go to the gift giver.

 

Return Shipping:

• Mail your product to: Arch 284 Belinda Road, SW9 7DT.
• Return shipping costs are your responsibility and are non-refundable. Refund amounts will be less the return shipping cost.
• For high-value items, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee the receipt of your returned item.

 

Delivery Times: Delivery times for exchanged products may vary based on your location.

 

Our goal is to ensure a seamless and trustworthy shopping experience. For any further assistance, please contact us.

Elevate your commuting experience with the Fiido D11 Folding Electric Bike, a masterpiece of design and functionality that blends style with efficiency. This lightweight eBike stands out with its classic M-shaped silhouette and innovative foldable structure, allowing you to transform it into a compact size in just 5 seconds. Perfect for urban commuters, the Fiido D11 can be effortlessly stored under a desk, ensuring convenience and space-saving. The bike's aesthetic is further enhanced by its sleek integration of wiring and the battery within the seatpost, ensuring a clean look and a comfortable ride.

Ride in Silence, Travel Far

The Fiido D11 is engineered to make every journey enjoyable, featuring a 250W silent motor that effortlessly conquers inclines, making hills feel like flat terrain. Its legal top speed of 15.5mph and maximum power output ensure compliance on UK's public roads and footpaths, making it a reliable choice for daily commutes. Furthermore, the D11's lightweight frame does not compromise on range, promising long-lasting adventures on a single charge.

Smart Features for the Modern Cyclist

The Fiido D11 goes beyond traditional biking with its smart connectivity. Through its companion app, riders can track their journeys, engage in friendly competitions with fellow cyclists, and enjoy the convenience of remotely unlocking their eBike. Additionally, the D11 boasts a clear and bright display, ensuring visibility in any lighting condition, and an integrated rear brake light within the saddle post, which doubles as a removable battery, enhancing safety and convenience on the go.

Features and Benefits:

• Classic M-shaped, foldable design for easy storage and transport.
• 250W silent motor for smooth and efficient climbing.
• Companion app for tracking rides and remote unlocking.
• Integrated rear brake light and hidden battery for a sleek look and added safety.
• Lightweight frame and long-range capability for extended rides.