Wheel Set Tires: 16" × 1.95"
Urban Hybrid: TiresWheels16-inch, Steel Rim, 13G Spokes, Black
E-Bike System
Motor: 250W Rear Hub Motor (EU Legal), 36V
Max Torque: 40Nm
Assist: SystemTorque Sensor
Battery: 36V 10Ah (360Wh), LG Cells, BMS, PD 3.0 with USB-C (Type-C) Charging
Display:3.2" Color LCD with Bluetooth
ENGWE App: App Control AvailableCharger100W GaN Fast Charger with PD 3.0, USB-C (Type-C) Interface
Front Light: 30 lm LED Headlight
Rear Light: Always-On LED Taillight for Enhanced Safety
Brakes
Brakes: Hydraulic Disc
BrakesBrake Rotors: 160 mm Front & Rear
One Size
Recommand rider height155-190CM
A. Adjustable seat range100mm
B. Highest point of the seat post950mm
C. Overall length1287mm
D. Handlebar grips height960mm
E. Headset height430mm
F. Seat tube length255mm
G. Wheel diameter404mm
H. Wheelbase883mm
I. Height after folding739mm
J. Overall length after folding619mm
K. Standover height438mm
L. Width after folding350mm
M. Adjustable Handlebar Height range100mm
Delivery & Returns
Delivery & Returns
30-Day Return and Refund Guarantee
Time Frame: Our commitment to satisfaction extends up to 30 days from the date of your purchase. Please note that after 30 days, we are unable to offer refunds or exchanges.
Condition for Return: To qualify for a return, items must be unused and in the same condition as received, including original packaging.
Non-Returnable Items:
Helmets
Clothing
Used Bikes
Proof of Purchase: A receipt or proof of purchase is required to complete your return.
Manufacturer Returns: Please avoid sending items directly back to the manufacturer.
Refunds and Exchanges
Refund Process:
Upon receiving and inspecting your return, we’ll inform you about the status of your refund.
Approved refunds will be credited to your original payment method within a specified period.
Issues with Refunds:
Haven't received your refund? First, check your bank account again.
Contact your credit card company; it might take time for your refund to be officially posted.
Check with your bank for processing times.
If the refund is still missing, please reach out to us at info@esebike.co.uk.
Sale Items: Please note that only regular-priced items are eligible for refunds. Sale items cannot be refunded.
Exchanges: We replace items if they are defective or damaged. For exchanges, email us at info@esebike.co.uk and send your item to: UNIT 50 , RAYMOUTH ROAD, SE16 2DB (ESEBIKE).
Gifts and Shipping Returns
Gift Returns:
If the item was a gift shipped directly to you, you’ll receive a gift credit equal to the return’s value. A gift certificate will be mailed after we receive the returned item.
If the item wasn’t marked as a gift, or the gift giver had the order shipped to themselves, the refund will go to the gift giver.
Return Shipping:
Mail your product to: UNIT 50 , RAYMOUTH ROAD, SE16 2DB (ESEBIKE).
Return shipping costs are your responsibility and are non-refundable. Refund amounts will be less the return shipping cost.
For high-value items, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee the receipt of your returned item.
Delivery Times: Delivery times for exchanged products may vary based on your location.
Our goal is to ensure a seamless and trustworthy shopping experience. For any further assistance, please contact us.